Safety and Security

Our onsite medical and admissions staff will be acting in accordance with directions issued by the relevant authorities. For the health and wellbeing of all attendees the following additional measures must be observed:

You should not attend the Event if you:

• Have any of the following symptoms: high temperature, a new continuous cough or loss of sense of taste or smell
• Have been tested positive for COVID-19 in the last 10-days;
• Have come into close contact with a high risk or infected person within the last 10-days;
• Have travelled from or through a ‘watchlist’ state or country – i.e. any location that the country hosting the event requires you to self-isolate when you arrive.
• Are personally classified in a vulnerable category (e.g. either due to age or other underlying health conditions)

All attendees must adhere to the requirements below. Reminders will be published in pre-show communications and on signage throughout the show site:

• Maintain physical distancing between yourself and others as directed by floor markings and staff
• Practice good respiratory hygiene at all times
• Regularly wash your hands and use sanitising gels that are readily available throughout key points in the venue.
• Wear a face covering* in all areas of the venue.  Obviously flexibility applies when eating and appropriately distanced in catering outlet seating areas.
• Do not move furniture or any other item that has been deliberately placed to maintain physical distancing
• Cooperate with our security, stewards and medical teams – be patient, they are there for your safety and wellbeing.
• Avoid handshakes and exchanging material that has been handled by others

Be kind and considerate to your industry colleagues and event staff. Being personally accountable to adhere to the requirements above and supporting each other is our collective responsibility to run a successful event for all. Any individuals not complying with the requirements above may be asked to leave the event.

Should the authorities require us to collect any personal data specifically in relation to COVID-19, we will only keep that data for the minimum period required by the authority. Our Privacy policy is available here.

The safety and security of our staff and attendees is our priority. We work closely with the venue, local and national authorities to identify risks, assess them and develop security plans for our events.

Everyone attending our events should be aware that the following are in place:

• Customer Service staff may approach you to assist you outside, at entry or inside the event
• Staff and attendees are required to have their ID badge available for checking at all times
• Bag checks are in operation at our events
• Walkthrough or hand held scanners may be in operation at our events
• CCTV in operation at our events is monitored and recorded
• Uniformed and covert Security Guards are in attendance at our events
• Uniformed and covert Police are in attendance at some of our events
• Canine Security and Detection is in operation at some of our events

Everyone attending our events is requested to:

• Keep personal property with you at all times and do not leave any items unattended
• Report anything that looks unusual, suspicious or just out of place to a member of event staff
• Remain patient and courteous with event staff undertaking security checks.
• Follow the instructions of event staff at all times
• On their final visit to the event, dispose of their badge inside the event or when they’ve returned home, not in bins immediately outside the event.
• Carry a recognised form of photo ID with them at all times.

*Attendees should provide their own face coverings. This can be a face mask or you may also use a scarf, bandana, religious garment or hand-made cloth covering. Face coverings are largely intended to protect others, not the wearer, against the spread of infection because they cover the nose and mouth, which are the main confirmed sources of transmission of virus that causes coronavirus infection (COVID-19). Face coverings must as a minimum cover your nose and mouth while securely fitting around the sides of your face

If you have any feedback or questions please contact [email protected]